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Yodel is a leading UK logistics company, which serves over 600K users monthly through its mobile app. It allows users to track parcels, create return labels, and customize delivery preferences.

The previous app had limited functionality, outdated code, and poor user reviews. Our goal was to add new features, improve performance and integrate user accounts, while collaborating closely with Yodel's internal teams.

Solution

We have upgraded the codebase, implementing Single Sign-On (SSO), adding biometric authentication, and enhancing the user experience with features like store locators, safe place pictures, live chat, push notifications, and app review prompts.